Privacy Policy for ac-southern.com (Advanced Cooling Southern)

Effective Date: 11 March 2026

Advanced Cooling Southern (“we”, “us”, or “our”) is committed to protecting your privacy and complying with UK data protection laws, including the UK GDPR and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, and protect personal data when you use our website at https://ac-southern.com.

1. Data Controller

Advanced Cooling Southern
Email: info@ac-southern.com

We are responsible for how your personal data is collected and used.

2. Personal Data We Collect

We only collect personal data that you voluntarily provide through our website contact form. This may include:

  • Your name

  • Your email address

  • Your telephone number

  • Any message or enquiry you submit via the contact form

No other personal data is automatically collected via the website. We do not use cookies or analytics that identify individual users.

3. How We Use Your Personal Data

We use your personal data to:

  • Respond to your enquiry or message

  • Communicate with you regarding your enquiry

  • Provide you with information or services you request

We will only use your data for purposes compatible with the purpose for which it was collected.

4. Legal Basis for Processing

We process your personal data on the legal basis of:

  • Consent — when you submit your details through the contact form.

5. Sharing Your Personal Data

We will never sell your personal data.

We may share your data with trusted third parties who help us manage or deliver our services (for example, email hosting providers), but only as necessary and with appropriate safeguards.

We may also share personal data if required to comply with legal obligations or to protect our rights.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, typically up to 3 years, unless you request deletion or longer retention is required by law.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion

  • Request restriction of processing

  • Withdraw consent at any time

To exercise your rights, please contact us at info@ac-southern.com.

8. Data Security

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no system is completely secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The Effective Date will be revised when we do.

10. Complaints

If you believe your data has been mishandled, you have the right to complain to the Information Commissioner’s Office (ICO):
https://ico.org.uk

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